SHIPPING + CLAIMS

Hello and thank you for visiting! Please read over my policies before making a purchase. I want to assure you that my products are made with the utmost quality standards. I hope to provide my customers with a unique and positive buying experience for every customer. Do not hesitate to email me if you have any questions and I will get back to you ASAP.

- P A Y M E N T

I accept Paypal as a method of payment. This is the most secure option for you and it allows debit and credit card payments even if you do not have a registered PayPal account.

- Y O U R  O R D E R

Please allow 1-3 working days to prepare and ship your order. Shipping within Australia usually wouldn't take longer than 5 working days. I will send you a shipping notification once it has been sent with a tracking code for you to follow.

- P O S T A G E

Australia Post is my preferred deliverer within Australia. Your items will always be wrapped and boxed to ensure that your items are not crushed during posting. Australia Post is a very reliable national postal service. The listed shipping cost covers a standard delivery. 

While 99.9% of parcels arrive safely I cannot be responsible for lost or stolen packages and will provide you with proof of shipment if necessary. 

- I N T E R N A T I O N A L  
S H I P P I N G

International delivery typically takes 2 weeks. I can not control customs delays or tax charges at your end, even though I would like to. Please note: It is the buyers responsibility to stay informed of their own countries import duties, taxes and handling fees. I am not responsible for any additional charges incurred by customs.

- C L A I M S

If your item arrives damaged please email me and return the item within 5 days of receipt, in the original package and unused condition, to discuss.

- R E T U R N S

Returns are situational; please communicate all concerns within 5 days of receiving your purchase. I want you to be happy with your purchase and will work with you to resolve any issue.

I do my very best to accurately describe/portray all items online; please ask us any questions you may have about an item before placing your order.

- R E F U N D

I do not refund unless there is a manufacturing fault that I agree to.

- G U A R A N T E E

I guarantee the quality and workmanship of my jewellery and will repair or replace any items which have what I consider to be a manufacturing fault. 

- C O P Y R I G H T

© Georgia Gabrielle. The copyright to all content in my brochures and website including jewellery designs, logos, photos, layouts and text belongs to me or I have a a licence to use those materials. If you would like to promote my brand via your magazine or website just drop me a line to let me know before you do so.